TikettiTurva - When Life Surprises You
NB: If you have purchased IF provided TikettiTurva insurance before 1:08 pm, 19th Nov 2024, use the links in the end.
What is TikettiTurva?
TikettiTurva is an add-on service that enables you to receive a full refund for your ticket if you cannot attend the event due to unforeseen life circumstances. Select TikettiTurva for your tickets during the purchase process in Tiketti’s online store. TikettiTurva is provided by Refund Protect and is not an insurance product.
Benefits and Features
- Protect Your Plans: TikettiTurva allows you to apply for a refund if you are unable to attend an event due to sudden life changes. Without TikettiTurva, tickets cannot be refunded unless the event is canceled. With TikettiTurva, you get extended protection for your ticket purchase.
- Comprehensive Coverage: The service covers a variety of unexpected situations, such as illnesses, accidents, and other unforeseen obstacles. Learn more about eligible refund situations in TikettiTurva’s refund terms.
- Dynamic Pricing: The price of TikettiTurva is dynamically determined at the time of purchase and is typically around 10% of the total ticket price. Factors influencing the price include the time remaining until the event and the ticket prices.
How Does TikettiTurva Work?
- Buy Tickets: Easily select TikettiTurva as an add-on service in your shopping cart. Please note that TikettiTurva cannot be paid for with cultural benefits.
- Unable to Attend Due to Circumstances Beyond Your Control: Apply for a refund using the online form linked in your order confirmation.
- Apply for a Refund: The refund process is quick and easy through the online form. Simply fill in the required information and provide the necessary documents. Refund requests are processed promptly, and the refund is paid directly to you, typically within a few days.
- Refund: You’ll receive the refund without extra charges directly to your bank account, so you won’t lose your money even if you can’t attend the event (delivery fees are not refundable).
Examples of Situations Covered by TikettiTurva:
- Sudden illness or injury of the ticket holder
- Illness of a close family member
- Unexpected situations at home, such as water damage or theft
- Delays or breakdowns of transportation
- Other unforeseen and sudden obstacles
TikettiTurva is an easy way to ensure that you can get your money back if life takes an unexpected turn.
You can also apply for a refund in other situations beyond your control. Each case is reviewed and decided individually.
Check the current eligible refund situations in the refund terms.
What Does TikettiTurva Cover?
- TikettiTurva refunds the ticket price, including service fees and the TikettiTurva fee.
- TikettiTurva does not cover other costs associated with attending the event (e.g., travel or accommodation expenses) or medical certificates.
- TikettiTurva does not refund additional products or services related to event attendance.
How to Apply for a Refund?
Applying for a refund is quick and easy. Submit your refund request by filling out the electronic form via the link in your order confirmation or using this form here.
Refund Protect aims to process requests automatically. If your application requires customer service review, Refund Protect will contact you via email.
What Should Be Included in the Refund Application?
The refund application must include supporting documents such as a medical certificate, employer’s statement, police report, receipt, or insurance claim that explains why you are unable to attend the event for which you purchased a ticket.
Additional Information
- TikettiTurva is provided by Refund Protect.
- TikettiTurva includes a 14-day return policy. The return policy ends on the event day.
- Please carefully read both Tiketti’s Terms of Service and Refund Protect’s Refund Terms.
NB: If you have purchased IF provided TikettiTurva insurance before 1:08 pm, 19th Nov 2024, use the links below:
