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0600-1-1616 Call Center Mon–Fri 9–16 (1,78 € / min. + lnc)
Official tickets to concerts, festivals, sports events, theater and live stream events from Tiketti webstore.

Info / Buying tickets / Delivery and Service Fees

Delivery and Service Fees

Delivery and Service Fees 

Why the service fees? So that we can better serve our customers and enable diverse payment and delivery methods.

Service fees:

  • Ticket price 0 – 15 € + 1,5 € / ticket
  • Ticket price 15,01 – 50 € + 2,5 € / ticket
  • Ticket price 50,01 € - 150 € + 3,5 € / ticket
  • Ticket price 150,01 € -> + 4 € / ticket

Delivery fees:

  • PDF-ticket sent to email 1 € / order
  • Mobile ticket sent to a mobile phone 1 € / order
  • Chat reservation fee 2 € / order
  • Collection from an outlet 2 € / order
  • Collection from R-kiosk 1 € / ticket + 2 € / order
  • Express post delivery within Finland 10 € / delivery
  • Registered post within EU 15 € / delivery
  • Registered letter to outside EU 25 € / delivery

Possible additional charges:

  • Using PayPal adds + 2,6 % & 0,43 € to the total amount.
  • The service fee for serial cards is always 3.50 € + 0.30 €/ticket, according to the number of tickets to which the card gives entitlement. For example, when a serial card entitles you to purchase ten event tickets, the service fee is 6.50 € (i.e. 3.50 € + 10 x 0.30 €).
  • R-kioski will charge also collection fee of 2 € per giftcard order and R-kioski payment 1 € per giftcard.
  • We will deduct a handling fee of 4,50 € per ticket with ticket returns of cancelled / rescheduled events.
  • A ticket specific upgrade fee 5 € per ticket, regarding events that have the option to update tickets to another day or to a more expensive ticket.