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MyTiketti

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Info / Buying tickets

Info

Returning Tickets 

Tickets bought from Tiketti can only be returned, if the event is cancelled or transferred to another date.

  • Tickets for a cancelled event can be returned to Tiketti’s own outlets or by mailing them with your account information in IBAN format and contact details to Tiketti Oy, Urho Kekkosen katu 4-6, FI-00100 Helsinki, Finland.
  • PDF and Mobile ticket codes/control numbers can also be sent by e-mail with your account information in IBAN format and contact details to hei@tiketti.fi.
  • Tickets cannot be returned to R-Kioski.
  • Always check event-specific return instructions and times from the event page.
  • When returning tickets, you will get your money back excluding the service fees or a handling charge of 2,50€ per ticket. The service fees are used to cover costs resulting from payment traffic and the delivery of the tickets that take place at the time of ticket sale.
  • Tiketti serves as a ticket provider for events. The event organiser is in charge of the event and possible programme changes or cancellation.
  • If the event is not cancelled or the date changed, according to Tiketti delivery terms a ticket already purchased cannot be returned or exchanged. The delivery terms are available for reading in the order confirmation, our website and on the back of the ticket.