0600-1-1616 Call Center Mon-Sat 9-21, Sun 11-18 (1,99 € / min. + lnc)
You can use this form to exercise your right of withdrawal for products purchased from the online store that are eligible for withdrawal.
To get started, enter the order number and the email address used for the order.
If the information you provide matches an order that can be cancelled, we will send a confirmation link to the email address used for the order.
After confirming your email address, you can complete the cancellation notice.
Once the cancellation notice has been successfully submitted, you will receive an acknowledgement by email.
You will receive a separate notification by email once the cancellation has been processed and any applicable refund has been issued.
Please complete and submit this form only if you wish to cancel a product order.
Please note that this form does not apply to tickets for cancelled or postponed events, or to other ticket types.
Contact Tiketti’s customer service. Check the opening hours here.
