Paraati / BC Nokia - SeagullsParaati / BC Nokia - Seagulls
0600-1-1616 Call Center Mon–Sat 9–21, Sun 11-19 (1,78 € / min. + lnc)
Official tickets to concerts, festivals, sports events, theater and live stream events from Tiketti webstore.
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For event organizers / Customer Service

Customer Service

Customer Service 

Love your customer like yourself

We offer everything a customer may desire and also something extra that he/she has not even thought of. Without satisfied ticket purchasers we would have nothing. Absolutely nothing.

  • Online shop
    The revamped website is popular and easy to use – now also available on mobile devices. Over half of Tiketti tickets are sold online.
  • Phone service
    Our phone service sells and books tickets Mon-Fri from 9 am to 4 pm.
  • Outlets
    Tiketti has an extensive outlet network from Helsinki to Oulu, including all Stockmann department stores in Finland, several Sokos department stores and record shops all over Finland.
  • R-Kioski
    Pre-booked or -purchased tickets can be collected with the order number at any R-Kioski of Finland.
  • Customer guidance
    We respond quickly to customers’ questions. We are easily joinable via info line, e-mail, website, outlets and social media. In addition, chat guidance is available for event organisers on the sales system side.
  • My Tiketti
    As a registered user, purchasing tickets is even quicker than before. The customer can claim his/her booking directly from My Tiketti, which also stores the PDF tickets until the gig.
  • Cultural vouchers and cards
    Tiketti outlets sell tickets against most of the cultural vouchers and cards. Tiketti online shop accepts Kulttuuripassi and R-Kioski accepts KulttuuriPassi, Smartum Saldo and Wellness Wallet. The possibility to pay for tickets with cultural vouchers and cards is selected by the event organiser.
  • Tiketti Gift Card
    The Tiketti Gift Card sealed in a gift envelope is a popular gift that can be used to purchase tickets in outlets and at the online shop.
  • Everyday joustoluotto credit
    A customer of Everyday joustoluotto credit gets on average 45 days of interest-free payment time for the purchase when the order is paid for by invoice as a single settlement by the due date.
  • Tiketti insurance
    The customer can purchase insurance for his/her ticket that will cover the ticket price, if the ticket cannot be used, for example, due to illness.
  • Queuing system
    If a very popular event causes congestion at the online shop, the customer can queue while monitoring his/her progress. With the help of the queuing system, not even the highest peak of congestion will freeze our website enabling it to be browsed completely normally.
  • Express letters
    The delivery of electronic tickets is quick, but even paper tickets are given a swift send-off. Tickets ordered before 3 pm are delivered the next day.
  • Traffic signs
    The customer can monitor the ticket sales status of events at the online shop and react in time.

Rating by our customers: 9 (Customer satisfaction survey 2019)

The most important things about Tiketti (Customer satisfaction survey 10/2019)

  1. Extensive event offering
  2. Electronic tickets (PDF and Mobile tickets)
  3. Online shop
  4. Possibility to book tickets
  5. Event news coverage
  6. Cultural cards and vouchers as payment methods
  7. Possibility to collect tickets from R-Kioski

Words that describe Tiketti perfectly (Customer satisfaction survey 2019)
reliable, quick, easy, functional