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We are updating the site and the proper version in English will come out soon.
Until that here is a short and fast written version about what's coming.
If you have any questions please contact info@tiketti.fi.
We apologice for any inconvenience.
Please read the information below before accepting your order.
Purchase Policy
Check your ticket. Paid ticket cannot be changed or returned. The event organizer is in
charge of the event and all cancellations or changes in the program. Tiketti does not return
any service, delivery or booking fees in case of cancellation or change of event date.
Tiketti and the event organizer are not responsible for lost or damaged tickets.
If you do not collect reserved tickets / pay invoice by the due date, the reservation will be cancelled automatically.
The reservation is valid max. five days from the time of the reservation. If the reservation is made less than five days from the event, the reservation is valid until the previous working day from the event.
Pre-paid tickets are handed over only to the purchaser unless he / she has informed us otherwise in advance. Authorization for another person can be made by email, info@tiketti.fi. Please be prepared to show your ID when collecting the tickets.
Tickets paid in advance can be collected from Tiketti's outlets according to opening hours until the event day.
Note: Tiketti's tickets are printed on heatpaper that does not stand heat, longtime exposure to light or pvc-plastic.
SMS-tickets:
You can buy SMS-tickets for only part of the events sold at Tiketti. In these events the ticket is checked electronically at the entrance. All the SMS-tickets have a unique bar code which enables the ticket holder to enter the event once. The SMS-ticket does not work at HtC, Samsung, Vodafone, Siemens or Nokia 6100, 5100 mobile phones.
If it is possible to purchase an SMS-ticket to the event there will be a note SMS/PDF under the event info.
PDF-tickets:
PDF-ticket is a ticket that the purchaser prints out. As a term for buying a PDF-ticket is that the purchaser has a possibility of printing out the ticket. The receipt of the purchase of the ticket is not valid as a ticket. When ordering a PDF-ticket you will receive two e-mails in which one of them is the receipt and the other one includes the PDF-ticket as attachment. For opening and printing the ticket you will need to have the Adobe Reader program. You may also download Adobe Reader free of charge from http://www.adobe.com/products/acrobat/readstep2.html
All the PDF-tickets have a unique bar code which is checked electronically at the entrance of the event. The PDF-ticket enables the ticket holder to enter the event once.
If it is possible to purchase an PDF-ticket to the event there will be a note SMS/PDF under the event info.
Tiketti's charges:
Service fee: 1 €/ticket
Mailing fees: 6,50 € /order (in Finland) | 15 € /order (outside Finland)
Billing fee for the invoices by mail 1 €
Accepted payment methods in the webshop:
Nordea, OP, Sampa, S-pankki, Tapiola and Säästöpankki e-payments, Visa, Visa Electron, MasterCard & EuroCard
Accepted payment methods in outlets:
Cash, all Finnish banks, debit cards, Visa, MasterCard & Visa Electron
Express letter by mail in Finland. Registered letter abroad.
PDF-ticket by e-mail (available in restricted events).
SMS-ticket by SMS (available in restricted events).
Minimize bank charges (from abroad):
1. If you are within the European Economic Area (that’s the European Union plus Norway, Iceland and Liechtenstein): send Euros, use our IBAN, use our bank’s BIC, use the cost-indication SHA (shared), and make sure your bank uses the SEPA (Single Euro Payments Area) -method or, if not yet available, the “inner-EU-transfer-method”. Costs on your side will be as if you send Euros within your own country.
2. Alternatively, or from other countries: send Euros, preferably use our IBAN, use our bank’s BIC (= SWIFT-address), use the cost-indication SHA (shared), and send 0.1% (one-per-thousand) (from the amount sent) extra for each transfer (note: MINIMUM 5,00 Euros, maximum 50,00 Euros extra). This amount will cover our bank-charges for incoming foreign payments that are not SEPA, or not “inner-EU-transfers”.
3. Last alternative: send Euros, preferably use our IBAN, use our bank’s BIC (= SWIFT-address), use the cost-indication OUR (this means: costs on your side and on our side will be paid by you; your bank will tell you how much it is).
Until that here is a short and fast written version about what's coming.
If you have any questions please contact info@tiketti.fi.
We apologice for any inconvenience.
Please read the information below before accepting your order.
Purchase Policy
Check your ticket. Paid ticket cannot be changed or returned. The event organizer is in
charge of the event and all cancellations or changes in the program. Tiketti does not return
any service, delivery or booking fees in case of cancellation or change of event date.
Tiketti and the event organizer are not responsible for lost or damaged tickets.
If you do not collect reserved tickets / pay invoice by the due date, the reservation will be cancelled automatically.
The reservation is valid max. five days from the time of the reservation. If the reservation is made less than five days from the event, the reservation is valid until the previous working day from the event.
Pre-paid tickets are handed over only to the purchaser unless he / she has informed us otherwise in advance. Authorization for another person can be made by email, info@tiketti.fi. Please be prepared to show your ID when collecting the tickets.
Tickets paid in advance can be collected from Tiketti's outlets according to opening hours until the event day.
Note: Tiketti's tickets are printed on heatpaper that does not stand heat, longtime exposure to light or pvc-plastic.
SMS-tickets:
You can buy SMS-tickets for only part of the events sold at Tiketti. In these events the ticket is checked electronically at the entrance. All the SMS-tickets have a unique bar code which enables the ticket holder to enter the event once. The SMS-ticket does not work at HtC, Samsung, Vodafone, Siemens or Nokia 6100, 5100 mobile phones.
If it is possible to purchase an SMS-ticket to the event there will be a note SMS/PDF under the event info.
PDF-tickets:
PDF-ticket is a ticket that the purchaser prints out. As a term for buying a PDF-ticket is that the purchaser has a possibility of printing out the ticket. The receipt of the purchase of the ticket is not valid as a ticket. When ordering a PDF-ticket you will receive two e-mails in which one of them is the receipt and the other one includes the PDF-ticket as attachment. For opening and printing the ticket you will need to have the Adobe Reader program. You may also download Adobe Reader free of charge from http://www.adobe.com/products/acrobat/readstep2.html
All the PDF-tickets have a unique bar code which is checked electronically at the entrance of the event. The PDF-ticket enables the ticket holder to enter the event once.
If it is possible to purchase an PDF-ticket to the event there will be a note SMS/PDF under the event info.
Tiketti's charges:
Service fee: 1 €/ticket
Mailing fees: 6,50 € /order (in Finland) | 15 € /order (outside Finland)
Billing fee for the invoices by mail 1 €
Accepted payment methods in the webshop:
Nordea, OP, Sampa, S-pankki, Tapiola and Säästöpankki e-payments, Visa, Visa Electron, MasterCard & EuroCard
Accepted payment methods in outlets:
Cash, all Finnish banks, debit cards, Visa, MasterCard & Visa Electron
Delivery methods:
You may collect the tickets from Tiketti's outlets.Express letter by mail in Finland. Registered letter abroad.
PDF-ticket by e-mail (available in restricted events).
SMS-ticket by SMS (available in restricted events).
Minimize bank charges (from abroad):
1. If you are within the European Economic Area (that’s the European Union plus Norway, Iceland and Liechtenstein): send Euros, use our IBAN, use our bank’s BIC, use the cost-indication SHA (shared), and make sure your bank uses the SEPA (Single Euro Payments Area) -method or, if not yet available, the “inner-EU-transfer-method”. Costs on your side will be as if you send Euros within your own country.
2. Alternatively, or from other countries: send Euros, preferably use our IBAN, use our bank’s BIC (= SWIFT-address), use the cost-indication SHA (shared), and send 0.1% (one-per-thousand) (from the amount sent) extra for each transfer (note: MINIMUM 5,00 Euros, maximum 50,00 Euros extra). This amount will cover our bank-charges for incoming foreign payments that are not SEPA, or not “inner-EU-transfers”.
3. Last alternative: send Euros, preferably use our IBAN, use our bank’s BIC (= SWIFT-address), use the cost-indication OUR (this means: costs on your side and on our side will be paid by you; your bank will tell you how much it is).
In online shop you can:
- book the tickets and collect them from outlet by due date. Booking is valid for max. 5 working days from the booking date.
- have
an invoice for your tickets to be sent to your email address. After
paying the invoice by the due date you can collect the tickets from
Tiketti outlet or have them sent to you as an express letter to the
address you have given (registered letter abroad).
- pay your
tickets as an e-payment or with Visa or MasterCard. After accepting the
payment you can collect the tickets from Tiketti outlet or have them
sent to you as an express letter to the address you have given
(registered letter abroad).
Over the telephone you can:
- book the tickets and collect them from outlet by due date. Booking is valid for max. 5 working days from the booking date.
- book the tickets and have an invoice sent to your email address. After paying the invoice by the due date you can collect the tickets from Tiketti outlet or have them sent to you as an express letter to the address you have given (registered letter abroad).
- book the the tickets and have an invoice sent to your home address. After paying the invoice by the due date you can collect the tickets from Tiketti outlet or have them sent to you as an express letter to the address you have given (registered letter abroad).
In Tiketti outlet you can:
- buy tickets even without booking them first
- buy tickets you have booked
- collect tickets you have paid for
